Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Our shipping rates are as follows:
- Standard Shipping: 5-7 business days - [INSERT COST]
- Express Shipping: 2-3 business days - [INSERT COST]
- Free Shipping: Available on orders over [INSERT AMOUNT]
Please note: Delivery times are estimates and are not guaranteed. Delays may occur due to unforeseen circumstances.
Shipping Destinations
We currently ship to addresses within [INSERT COUNTRIES/REGIONS]. We do not ship to PO boxes or APO/FPO addresses.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on the carrier's website.
Shipping Address
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address, contact us immediately at radhapitara@gmail.com.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, and time. We will also provide the tracking information, and the customer can contact the shipping carrier directly.
Damaged Packages
If your package arrives damaged, please contact us immediately at radhapitara@gmail.com with photos of the damaged package and items within 48 hours of delivery.
International Shipping
For international orders:
- Customs duties and import taxes may apply and are the responsibility of the customer
- Delivery times may vary depending on customs clearance
- We are not responsible for delays caused by customs
Order Delays
While we strive to deliver your order within the estimated timeframe, delays may occur due to:
- High order volume during peak seasons
- Weather conditions
- Carrier delays
- Customs processing (for international orders)
Contact Us
For any shipping-related questions or concerns, please contact us at:
- Email: radhapitara@gmail.com
- Response Time: Within 24-48 hours

